Privacy Policy

1. Introduction

Digital Hospitality ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application.

2. Information We Collect

Information You Provide

• Account information (name, email address)
• Platform credentials and API keys (stored encrypted)
• Business information you choose to share

Information From Connected Platforms

When you connect third-party platforms (Google Analytics, Google Ads, Klaviyo, Shopify, Meta), we access:

• Analytics and performance data
• Customer and transaction data
• Campaign and marketing metrics
• E-commerce and sales data

3. How We Use Your Information

• To provide unified analytics and insights across your platforms
• To generate AI-powered recommendations and insights
• To improve our services and develop new features
• To communicate with you about your account
• To ensure platform security and prevent fraud

4. Data Security

We implement industry-standard security measures:

• Encryption of sensitive data at rest and in transit
• Secure OAuth 2.0 authentication for platform connections
• Regular security audits and updates
• Limited access to personal information

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share data only:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who assist in our operations (under strict confidentiality)

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Disconnect platforms at any time
• Export your data
• Opt-out of communications

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

8. Third-Party Services

Our service integrates with third-party platforms. We are not responsible for their privacy practices. Please review their privacy policies:

• Google (Analytics, Ads): https://policies.google.com/privacy
• Meta: https://www.facebook.com/privacy/policy
• Shopify: https://www.shopify.com/legal/privacy
• Klaviyo: https://www.klaviyo.com/legal/privacy

9. Contact Us

For privacy-related questions or concerns, please contact us at:

Email: [email protected]
Address: [Your Business Address]

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the application.